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Privacy Policy

Last updated October 30th, 2023

Having accurate information about you allows us to provide you with an efficient and personalized customer experience. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit and interact with our Services. By submitting information to us, you represent and warrant that you have the proper authority to do.

INFORMATION MAD GREENS COLLECTS  

Information That You Provide to Us. We and/or third-party contractors collect information about you that you voluntarily supply to us through transactions in our restaurants, transactions on our Sites or linked third-party websites, your use of our App and/or through other Services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Sites, the App, or other Services. 

Personal Information. When you voluntarily register an account with us or place and order with us, we collect personally identifiable information, such as your name, email address(es), mailing address(es), phone number(s), and birthday. You may also provide to us additional information such as a username, password, payment information, favorite menu items/orders, favorite location(s), order history, food allergies or dietary sensitivities.  On occasion, we may also collect personal information about other people through you, such as the name and address of a gift card recipient or referrals you provide to us in our app. You may also provide additional personal information and work history to us by applying for employment though a link on our Careers page of our Sites. You may also provide us personal information by entering contests, responding to surveys, or providing feedback to us about your experiences.   

Information About Your Device. We may automatically collective information when you use our Services, such as your IP address or unique device ID, your internet or mobile service provider, your operating system or device, your browser, your access times, and the pages you view directly before or after visiting our Sites. If your device settings allow it, we may also collect geographic location from your mobile device. We may also collect your mobile phone number, your carrier’s name, and with respect to any text messages sent to us, the date, time, and context of such texts. Please check your mobile device and service provider if you want to learn what information your device may send or how to enable and disable location settings.  

Payment Information. We may collect payment method information, including credit card information, when you made a purchase or have a financial transaction with us. We store very limited, if any, financial data that we collect, and financial information is primarily stored by the applicable payment processor. We may also use the information for providing Services, processing refunds and/or credits, and for security or fraud prevention purposes.  

Social Networks. We may collect information about you if you interact with us on social media, customer review sites or other third party sites whether or not linked from our Sites, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you refer to us and invite to use and/or join our mobile application.  

Cookies and Similar Technologies. We may use cookies and other technologies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, collect information about how you use and interact with our Sites, App, Services, products, e-mails, surveys, ads and offers so that we can offer better site experiences and tools and provide customized experiences in the future, measure the success of our marketing campaigns and other legitimate business purposes. Please check your browser settings if you do not wish to receive cookies and to learn how to disable the use of similar technologies if you do not wish to allow them to be used.  

USE OF YOUR INFORMATION.  

We may analyze the information we collect from you for various legitimate business purposes, including without limitation: 

  • Create and manage your account 

  • Fulfill and manage your orders, payments, refunds, credits, and other transactions 

  • Generate a personal profile to make future visits to our Sites or App more personalized 

  • Administer contests, promotions 

  • Offer new products and/or services to you 

  • Prevent fraudulent transaction, monitor against theft, and protect against criminal activity 

  • Comply with applicable laws, assist law enforcement, and respond to subpoenas 

  • Deliver targeted advertising, newsletters and other information regarding MAD Greens, our Sites, our App and our products and services 

  • Make improvements or updates to our Sites, App, and the Services 

  • Compile aggregate statistical data and analysis for use internally or with third parties 

  • Request feedback from you regarding your account, experiences with us, product preferences, and new products and/or services 

Opting Out. You may opt out of our e-mail databases, update, correct, or delete your contact information from us, or otherwise change your preferences about the communications we send by editing your profile on your account or contacting us at feedback@madgreens.com. You may also opt out of push notifications in our App by turning them off in your device’s settings. You also have the right to request that we delete any of your Personal Information by emailing us at feedback@madgreens.com. In some circumstances we may not be required to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations. Note that while you may remove your mailing address from our databases as described above, this will not remove you from all direct mail campaigns. If you are included in a USPS or other third-party mailing list, you may still receive direct mail from MAD Greens.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. 

Business Partners/Franchisees. We may share your information with our business partners and/or franchisees to offer you certain products, services, or promotions. 

TEXT MESSAGING 

If you choose to participate in promotion that involves the use of text messaging (either sending or receiving), MAD Greens will not charge you for the text messaging; however, applicable text messaging rates from your mobile service provider will apply. You can opt-out and be removed from any mobile text program, by contacting MAD Greens at feedback@madgreens.com, but that may limit the Services available to you. MAD Greens is not liable for any delays in the receipt of any SMS messages or undelivered messages.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. 

Sharing personal information does not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes.

MAD GREENS SMS PROGRAM  

By texting our five-digit short code for the program, you consent to opt-in and agree to receive recurring promotional, marketing, and employment text messages from MAD Greens (and its service providers) at the mobile number used when signing up. Your consent is not from purchasing any goods or services. You can opt out at any time by replying STOP. Message frequency may vary, and standard message and data rates may apply. By texting us from the mobile number you provided, you agree to these terms and to our DISCLAIMERS, LIMTATION OF LIABILITY, and CHOICE OF LAW AND FORUM FOR DISPUTES for resolving any claims between us.  

Our SMS program operates at standard rates, and message frequency may vary. We reserve the right to adjust message frequency at any time. To participate, you must have a text messaging enabled mobile device with a text messaging plan. We are not liable for delayed or undelivered messages. We send messages through major carriers including AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Other minor carriers may apply.  

Active Keywords: HELP, STOP, QUIT, END, CANCEL, UNSUBSCRIBE 

For Questions: If you need help, assistance, or have questions, text the keyword HELP to the five-digit short code for the program. You can email us at feedback@madgreens.com at any time to reach our guest relations team.  

For Opt-Out: To stop receiving marketing messages, reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the program's five-digit short code. You will receive a confirmation text after opting out. Cancellation from one program does not affect messages from other MAD Greens programs or transactional messages related to your orders or account. You may also continue to receive messages via text message related to orders or transactions placed online or through your MAD Greens account, upon sign-up or log-in to your MAD Greens account, as well as messages selected through our message preference center.   

Notification Responsibility and Indemnification: You confirm that you are the authorized user of the mobile number(s) used for program subscription. It is your duty to promptly inform us of any changes, transfers, or discontinuation of the subscribed mobile number. You can update your number by contacting MAD Greens through the provided Contact Us details. You agree to indemnify and hold MAD Greens, its parents, subsidiaries, affiliates, officers, employees, contractors, agents, business partners, and licensors from all losses, costs, liabilities and expenses (including attorneys’ fees) relating to or arising out of your User Content, your misuse of the Services, your violation of these Terms and Conditions, your violation of any applicable laws, rules or regulations resulting from your failure to update your number or complete the opt-out process. MAD Greens reserves the right to assume the exclusive defense and control of any matter for which you are required to provide indemnification, and you agree to fully cooperate in that defense. This indemnification section shall survive any termination of or withdrawal of your consent to these Terms and Conditions. This includes, but is not limited to, claims under the Telephone Consumer Protection Act. 

Contact Us: If you have questions or comments, please email us at feedback@madgreens.com or fill out a feedback survey at https://tattleapp.com/madgreens/. For inquiries regarding your text or data plan, we recommend reaching out to your wireless carrier for assistance. 

LINKS TO OTHER WEBSITES.  

As mentioned above, some of our Site features will link to third-party websites. When linking out, you are subject to the privacy policies and any other policies of these other websites and are no longer protected by the MAD Greens privacy policy. As we cannot control these websites, we will not be held responsible for the policies and practices of these other companies.  

SECURITY.  

We take reasonable steps to maintain technical and physical security of any personal information you provide. However, no system or transmission of data over the Internet can be guaranteed 100 percent secure. To avoid having your sensitive personal information subjected to this on-line risk, you can contact us at our mailing address provided below.  

MAD Greens outsources most of its Information Technology services related to hardware and software to trusted third parties, including without limitation Site design, analytics, troubleshooting, maintenance, upgrades, and back-ups. These service providers may have access to your personal information, but only for the purpose of performing their work for us.  

MAD GREENS PRIVACY POLICY REGARDING CHILDREN.  

We are sensitive to privacy issues regarding children, and our Sites are targeted to people who are at least 13 years of age or older.  We do not intend our Sites to collect personal info from children under age 13. If you are under the age of 13, do not provide any personal information to us. If you learn that we have personal information of someone under the age of 13, please contact us at feedback@madgreens.com so we can take reasonable measures to remove it from our databases.  

INTERNATIONAL USERS.  

By using the Site, you agree and acknowledge they are hosted in the United States. Please be advised that through your continued use of the Sites, App or Services, which are governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to such transfer and the terms and conditions of this Privacy Policy. 

Choice of Law and Forum for Disputes. You agree that the laws of the State of Colorado, without regard to principles of conflict of laws, will govern this Policy. To the extent that this Policy conflicts with applicable state or United States federal law, such state or federal law shall replace such conflicting terms only to the extent required by law. You agree that any claim or dispute of any sort that might arise between you and MAD Greens, its officers, directors, employees, agents or affiliates related to this Policy must be brought in Jefferson County, Colorado or in the City and County of Denver, Colorado, U.S.A., subject to applicable jurisdictional requirements in any such action or proceeding. You irrevocably waive any objection to such venue. 

Questions. If you have questions or need any additional information, please direct them to Salad Collective, LLC, d/b/a MAD Greens, 112 N. Rubey Drive, Ste. 220, Golden, CO 80403, or e-mail us at feedback@madgreens.com. 

Copyright 2021 Salad Collective, LLC. All rights reserved. 

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